WARRANTY – TERMS & CONDITIONS
DTB Submersible Pump Systems and its associated fittings and equipment supplied by DTB International Pumping are guaranteed to be free from defects in material or workmanship for a period of twelve months from the purchase date, as per our Terms & Conditions of Sale. This does not cover incorrect installation or application, or any other circumstances beyond the control of DTB. Nor are any consequential damages covered.
The DTB Warranty is only redeemable to the original purchaser of the equipment unless authorised otherwise by our service staff and covers only parts and labour associated with repair of the defective item in our workshop; i.e. labour or parts associated with travel to site or removal of pumps from pits is not covered. This is particularly applicable to units installed incorrectly.
Serial No. or Invoice No. must be supplied with all Warranty claims.
Freight and insurance for all goods returned for Warranty inspection must be pre-paid.
Installation, application or operation not in compliance with this booklet or any other information supplied, either verbally or in writing, immediately voids this Warranty.
DTB reserves the right to inspect any Warranty claim before authorising rectification work to be carried out under Warranty. Any item not directly manufactured or imported by DTB is subject to all warranty conditions of the respective manufacturer or importer and, in most cases, requires inspection by the manufacturer or importer.
Failure to carry out proper maintenance works at suitable regular intervals voids this Warranty.
This Warranty does not cover any pump installed in any situation for which it is not specified in writing unless the pump has been supplied to a written specification.